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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kira A

Kira A

May 14, 2024

5  out of  5
rating by Kira A
"Friendly, answered all of my questions and responds right away."
We responded:
"Kira, I'm pleased to hear that you found our team friendly and responsive! We're grateful for the opportunity to answer your questions promptly."
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Dimiah Bell

March 29, 2024

5  out of  5
rating by Dimiah Bell
"I’ve had insurance with Statefarm for a while and paying bills is never too enjoyable, however there’s genuinely such kind, patient, and understanding agents here who work with you and not against you. Specifically I’d like to highlight Christian and Eric who have been so amazing and understanding to life lifing lol. Meaning when I’m sort they have also made sure to be patient with me and not only understanding but legitimately compassionate towards me. I had to postpone so many times I thought I’d get canceled on but never once have they ever gave me anything but reassurance and grace to get that payment towards them. It’s also super convenient that I’m able to just text Christian or Eric directly in regards to any questions, payment, or concerns. I can’t speak for other agents but I really feel like I got the best who make me feel like an actual human with regular life issues and they get that. I highly recommend these agents and I’m 20 I don’t even leave reviews lol but they truly deserve it :)!"
We responded:
"Thank you for your delightful review, Dimiah! We are pleased to hear that our team, especially Eric, provided you with compassionate and understanding service. We appreciate your recommendation and are here for you whenever you need assistance. - Christian Sammons - State Farm Insurance Agent, Salem, OR"
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Chad Sperry

March 24, 2024

5  out of  5
rating by Chad Sperry
"I switched agents last year to Christian Sammons State Farm and have been so incredibly happy with the timeliness, customer service, and attention to detail this office has given me. I don't even live in the Salem area where their office is located but had heard great things about this agent and his staff and made the switch. Being remote I have received much better service than my previous agent that was in my hometown! Thanks Christian Sammons and staff for all your support!"
We responded:
"Thank you so much for your wonderful review, Chad! We are thrilled to hear that you have been impressed with the timeliness, customer service, and attention to detail provided by Christian and the entire team at our State Farm office. It's fantastic to know that even though you are not in the Salem area, you have received exceptional service. We appreciate your trust in us and look forward to continuing to provide you with top-notch insurance services. - Christian Sammons - State Farm Insurance Agent, Salem, OR"
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Virgil Hari

February 28, 2024

5  out of  5
rating by Virgil Hari
"Christian Sammons office staff are very friendly and super helpful!! I definitely recommend them to others."
We responded:
"Thank you for the five-stars, Virgil! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
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Jay Reed

February 14, 2024

5  out of  5
rating by Jay Reed
"I was nervous to switch insurance companies because I had been with the same company for years. I needed to get a quote for my home, auto, and motorcycle. I sent an email to Christian and Maria and was responded to very quickly. I called and Maria worked with me on a full quote. She was patient with me as I didn't have all of the answers right away but she walked me through it and got me a great quote for everything. I didn't intend on switching right away but she made it so easy. Very happy to have such a personal experience and I am looking forward to working with them. If you're shopping for insurance, give them a call."
We responded:
"Thank you, Jay, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered for your policies! We are lucky to have hard-working team members, like Maria, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
Profile photo of Maria Macias

Maria Macias

January 31, 2024

5  out of  5
rating by Maria Macias
"Tengo aproximadamente 16 o 17 años de tener la asegurada de State Farm. La razon que a hecho que yo continúe con ellos es por su buen trató. Siempre amables y con la disponibilidad para ayudarme en todo lo que yo necesitó. Gracias por estar ahí. Toda mi família está con State Farm. Creo que estaremos con ellos por muchos años más."
We responded:
"Maria, gracias por su buena reseña. Apreciamos la oportunidad de ayudarle con sus necesidades de seguro. Gracias por ser parte de nuestra familia de State Farm."
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Angela Christian

January 27, 2024

5  out of  5
rating by Angela Christian
"The staff is amazing. Quick to answer your questions, prompt and professional. 5 star."
We responded:
"Angela, thank you! We appreciate your trust in us to take care of your insurance policies."
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Rebecca Plagmann

November 16, 2023

5  out of  5
rating by Rebecca Plagmann
"Such a great experience working with Eric. He was able to save us over $60 a month on our auto policy, and over $500 a year on our home owners policy!"
We responded:
"Rebecca, thank you for taking the time out of your day to leave us a review! We love hearing about how Eric provided a wonderful insurance experience for you. Our office loves being your good neighbor!"
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Sherry Jenkins

November 11, 2023

5  out of  5
rating by Sherry Jenkins
"I am seriously in love with our new automobile and homeowners policies!! We saved over $1k a year switching to State Farm with the same coverage! And Robyn from our new agent’s office is undoubtedly the most patient and knowledgeable person I’ve dealt with in quite some time. Thank you for a great experience!"
We responded:
"Sherry, we are grateful for your kind words and thrilled to hear about your positive experience with Robyn. Providing excellent service and ensuring our customers feel comfortable and well-informed is our top priority, and it's heartening to know that Robyn exceeded your expectations."
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Angie Keller

August 30, 2023

5  out of  5
rating by Angie Keller
"I am so thankful I found you! I was told by another company that there's no such thing as face to face insurance anymore and it's all online or on the phone!! Well it just shows you can't trust a lizard because I was able to walk right into this office where Eric was so nice and so helpful! Within minutes he had my whole household insured to drive and our belongings at our house insured as well. Not only were both Eric and Robyn super nice, they really know what they are doing and made me feel right at home after my bad experience with that other company. So you have a loyal client in me. Thank you so much."
We responded:
"Thank you, Angie, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered for your policies! We are lucky to have hard-working team members, like Eric and Robyn, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
Profile photo of Valerie Arthurs

Valerie Arthurs

July 26, 2023

5  out of  5
rating by Valerie Arthurs
"I've always had a good experience with this agent. I've mostly talked with Robin and she has always been patient with my questions and concerns that I've had, and she has even brought up things to change on my policy that would benefit me."
We responded:
"Valerie, thank you for taking the time out of your day to leave us a review! We love hearing about how Robyn provided a wonderful insurance experience for you. Our office loves being your good neighbor!"
Profile photo of Ana Karen Ahumada Delgado

Ana Karen Ahumada Delgado

July 22, 2023

5  out of  5
rating by Ana Karen Ahumada Delgado
"Robyn made it so easy making last minute changes to my plan and was able to email documents in less than 10min. Thank, I appreciate it. One less thing to worry about ✔️"
We responded:
"Ana, thank you for taking the time out of your day to leave us a review! We love hearing about how Robyn provided a wonderful insurance experience for you. Our office loves being your good neighbor!"
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Champagnemamis

June 23, 2023

5  out of  5
rating by Champagnemamis
"I definitely feel supported by my state farm team. They always call me back if I leave a message and answer all my questions."
We responded:
"We love seeing reviews like this! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
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Kerry Smoot

June 13, 2023

5  out of  5
rating by Kerry Smoot
"It was great working with Robyn today on evaluating my auto insurance and ultimately making big changes to my policy because of her recommendations. It's not everyday that you can call a company and get that kind of A-1 customer service. Thank you Robyn and State Farm!"
We responded:
"Kerry, thank you for taking the time to share your experience with our office! Our team works hard to provide quality insurance, and we are thrilled to hear that Robyn was able to do just that for your [policies]! We appreciate you putting your trust in our office to help protect what matters most."
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karen landeta

June 5, 2023

5  out of  5
rating by karen landeta
"Super happy with the help I received from Eric! He was super helpful, patient and kind! I felt truly taken care of and understood. Highly recommend Eric! (:"
We responded:
"Thank you for the wonderful review, Karen! Eric is a fantastic asset to our team and we’re happy to hear he was able to help you with your insurance needs."
Profile photo of Irma Cruz

Irma Cruz

June 2, 2023

5  out of  5
rating by Irma Cruz
"State Farm es lo mejor, Robyn Anderson me atendió muy bien"
We responded:
"¡Hola! Nos alegra mucho saber que tu experiencia con State Farm y Robyn Anderson fue excelente. Nos esforzamos por proporcionar el mejor servicio posible a nuestros clientes y tus comentarios positivos nos confirman que estamos en el buen camino. Gracias por tomarte el tiempo de compartir tu opinión con nosotros y con otros clientes. ¡Esperamos poder seguir sirviéndote en el futuro!"
Profile photo of Fatima Gonzalez

Fatima Gonzalez

June 2, 2023

5  out of  5
rating by Fatima Gonzalez
"Robyn was very helpful and friendly!"
We responded:
"Thank you for the wonderful review, Fatima! Robyn is a fantastic asset to our team and we’re happy to hear she was able to help you with your insurance needs."
Profile photo of Mayra Corona

Mayra Corona

May 30, 2023

5  out of  5
rating by Mayra Corona
"Very friendly staff and gave me the best price for auto insurance"
We responded:
"Mayra, thank you! We appreciate your trust in us to take care of your auto insurance needs."
Profile photo of Dan Regan

Dan Regan

May 28, 2023

5  out of  5
rating by Dan Regan
"Robyn provided us with exceptional service in tracking down information on an old insurance policy. Her competency & professionalism was impressive & extremely helpful !!! We are deeply grateful for her assistance!! Dan & Judy Regan"
We responded:
"Thank you, Dan, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered for your policies! We are lucky to have hard-working team members, like Robyn, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
Profile photo of Maria Morales

Maria Morales

May 11, 2023

5  out of  5
rating by Maria Morales
"The agent and his staff are so helpful and informative. Robyn has been amazing to work with. Highly recommended."
We responded:
"Maria, thank you for your kind comments. It means a lot to our team. We appreciate your trust in us to take care of your insurance policies. Robyn cares a lot about our customers."
Profile photo of Kat Wellman

Kat Wellman

May 8, 2023

5  out of  5
rating by Kat Wellman
"My family and I have used Christian Sammons’ office for a long time and I can genuinely say I that I have never had a bad experience with anyone in that office. They are always incredibly friendly and patient when you call for help or information. Anytime you email them you get a friendly reply very quickly and more often than not your problem is solved within a few hours or less. I can’t see myself switching insurance to anywhere else or even to a different State Farm office. If you’re a local who wants to use State Farm, I highly recommend Christian Sammons."
We responded:
"Thank you, Kat, for the insightful review! It makes our day hearing about how we were able to help wonderful customers like you with your insurance needs. We appreciate you letting us know about your positive experience working with our agency, and hope to keep serving your insurance needs for years to come!"
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S.F A.Q

April 29, 2023

5  out of  5
rating by S.F A.Q
"Very nice people 👍🏻"
We responded:
"Thank you! We appreciate your trust in us to take care of your insurance policies."
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B T

April 5, 2023

5  out of  5
rating by B T
"Christain lowered my monthly auto insurance payment to about 1/3 of my old policy. Thank you, sir!"
We responded:
"Thank you! it was a pleasure working with you. I'm glad we could help discover a great auto insurance plan to fit your needs. Reach out to us at any time if you ever need anything!"
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Olivia Miguel

March 17, 2023

5  out of  5
rating by Olivia Miguel
"I am so grateful and humbled that this office takes care of me like their own family member. I moved out here three years ago from the East Coast and as stressful as the move was this office made the transition so much easier for me. Thank you so much!!!"
We responded:
"We love seeing reviews like this, Olivia! Thank you for taking the time to share your experience with our office. We are grateful to have the pleasure of working with you and look forward to continuing to serve your insurance needs!"
Profile photo of Veronica Franco

Veronica Franco

March 17, 2023

5  out of  5
rating by Veronica Franco
"Been a customer for over 3 years and the service is great. Veronica is super helpful every time call and ask for help."
We responded:
"Thanks for the kind words! We’re happy to hear Veronica was able to help you with your insurance needs. Our team looks forward to providing you with the customer service and insurance coverage you deserve!"